Originally Posted by
kayzng
Need some advice,
my wife missed one of the segment due to visa issue upon check in, when we manage to resolved it on the spot, it already passed the check in time.
Her next segment is in 3 days time, I am trying to get hold of QF for the no show charges, so that the remaining segment still active.
Is this possible? Or it's a gone case?
OW 3015 rules
16. VOLUNTARY CHANGES / REROUTING / PENALTIES
Fees as described below may be waived in case of certified death/illness of the passenger or passenger’s
immediate family member or accompanying passenger.
Local service fees may apply on rebooking, rerouting, reissue or refund
(a) Rebooking / Rerouting
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2. After departure:
a. Changes are permitted provided ticketed points remain the same.
b. Changes to ticketed points are permitted at a charge of USD 125 per transaction.
c. No Show requires rebooking at a charge of USD 125.
d. If the rerouting results in an increase to the number of continents previously charged, the
ticket shall be recalculated. Ticket may be reissued to any applicable Explorer fare
validating all rules of the new fare except for restrictions on retroactive use. Rerouting fee
applies when the resulting fare is less than or equal to the original fare. No refund applies.
See Upgrading provisions when recalculation results in a new fare basis at a higher value
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