Originally Posted by
FlightDetective
It is supposed to be included as standard, so maybe it was an error made at the check-in desk. It happens!
Yes a 10kg carry-on should be included when booked via BA. I had to call EI customer service recently to clarify and they said the info displayed in Manage Trip was wrong. They must get loads of calls about it.
From:
https://www.aerlingus.com/prepare/ba...ry-on-baggage/When is a 10kg carry-on bag included?
Some customers will have a 10kg carry-on bag included in their booking, please see the list below. If a 10kg bag is included,
you must take this on board with you. You will not be permitted to drop this bag off at check-in.
- Fare Types - All Plus, Advantage, AerSpace and Economy fares purchased via British Airways (Not included in Saver fares)