FlyerTalk Forums - View Single Post - EB award cancellation policy?
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Old Sep 15, 2024 | 12:10 pm
  #4  
ChocolateFactory
All eyes on you!
10 Years on Site
 
Join Date: Aug 2015
Location: DXB
Programs: AA EXP, A3 *G, LH SEN, SK EBG, Marriott Titanium, Hyatt Globalist, Hilton Diamond, etc. etc....
Posts: 3,348
Also note their FAQ:

https://www.sas.se/hjalp-och-kontakt...ps&faq-search=

Q: Vilka regler gäller för ombokning?
A: Du kan boka om bonusresor upp till 24 timmar före avgång så länge dina poäng inte har gått ut.

Or English:

Q: What are the rules for rebooking?
A: You can rebook award bookings up to 24 hours before departure, as long as your points have not expired.

SAS is an absolute mess of an airline (really hope AF/KL will clean up now), you can never trust anything they publish. I have zero trust in them.
I would really appreciate replies from people who have experience with this, please don't just quote anything from their website - there's a good chance the info is wrong.
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