LHR First. Seems to have declined steeply since I was last here a year ago. The staff didn't seem to have hospitality experience or understand how to wait tables, while the dining area was never more than 60% full.
Was given a food menu on arrival but had to ask for the drinks menu. Despite having glasses waiting on the table I wasn't offered water, after asking for it I had to repeatedly ask for top ups. Wasn't given the correct utensils for the soup, the same happened to someone sitting near me a few minutes later. Given a hilariously large spoon with my dessert (see below) only corrected after I asked for a more appropriate spoon. Cathay Delight servings were 1/3 of a small glass although they were rationing it. The whole visit just felt strange.

Thai Soya 'Lard' Salad - assume this should have been larb. This had a
lot of heat to it.

Szechuan spicy beef noodles - very little chilli, quite a bland dish overall

Teriyaki Basa - the fish had absolutely no teriyaki taste, otherwise it wasn't bad, felt quite healthy

Mango sago pudding served with silly spoon.