FlyerTalk Forums - View Single Post - Delayed Baggage Nightmare: SWISS/BA Flight from London to Singapore
Old Sep 14, 2024 | 9:53 am
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DeathSlam
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Originally Posted by soloraj
My bags did arrive eventually after 2 weeks. SATS, the baggage handling company in Singapore resolved the issue for me by getting in contact with BA. If left to BA alone, I'm not sure what would have been the outcome.
I hope you listened to the advice above and bought an appropriate amount of things to get you over the inconvenience and there is now a suitably hefty claim going in to BA as a result. You can check back here for help with that if needed.
2 weeks without luggage is very poor. I'm not a Rockerfeller but I would probably have spent a few hundred quid on clothes and toiletries given there is no gaurantee my bags will ever arrive at all once they take more than 48 hours. BA should refund all of that.
[EDIT] Just noticed you haven't confirmed whether SIN is you home base or not. Since this is the BA forum, the default is to assume 'not', but the disruption rules differ if it is your home locale.
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