Originally Posted by
lost_in_translation
GHA_Insider - can I suggest you might want to fix the utter joke that is the GHA app?
No other app that I’m aware of forces you to update once a week and blocks you from using it unless you update to the latest version. I have no idea how much business GHA loses because of this. Today I have an even more bizarre situation - I open the app and it won’t let me use it because it says I need to update as always, except there is no update available on the Apple App Store yet…
Net result is I’ve just booked an almost $2K hotel stay starting tomorrow with Hyatt instead as I don’t really have time to wait for these issues to be resolved / your developers to actually fix the fact they’ve blocked booking via the app.
lost_in_translation Thank you for sharing your feedback. We understand how frustrating this situation can be, and we sincerely apologize for the inconvenience. We recommend uninstalling and reinstalling the app, as there was a glitch in the iOS version. If the issue persists, please contact us at
[email protected].
In the meantime, you can still access your account and make bookings via our website. We appreciate your patience and hope to assist you soon.