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Old Sep 12, 2024 | 3:45 pm
  #23  
Teplane
All eyes on you!
5 Years on Site
 
Join Date: Dec 2017
Programs: EI Concierge
Posts: 363
Think you have it right. Any time I’ve used them they send me a reminder with the confirmation that the upgrades are non-transferable to a different flight and non-refundable. Need to be sure you want them before you request them.

definitely one of the things that makes the upgrades far less useful than they could be, to me, at least
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