FlyerTalk Forums - View Single Post - Credit Card Member Exclusive Offer: 2,000 points on 2+ night stays, 10 Sep - 26 Nov
Old Sep 12, 2024 | 4:03 am
  #13  
Marriott Bonvoy Lurker II
Company Representative, Marriott Bonvoy
5 Years on Site
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,408
Originally Posted by southlondonphil
I have registered for the Credit Card promotion but I don't have the other General 2000 points (plus 2000 more if it's MGM) promotion showing in my account and when I follow links published on blogs etc. I get "Not Eligible", which is obviously BS.

I've used Marriotts email support form to request they add this but I don't really trust them to do anything about it before my next Marriott stay (24-Sep) or indeed respond at all, and where I am located in UK there is no working support phone number or, it seems, a chat option.

Attempts to call the 'International Number' shown (+800 6277 4680) are instantly disconnected, so does anyone know of an alternative (ideally UK-based) number that I can try?
Dear southlondonphil,

We are sorry for the inconvenience. If you can send a private message to us with below information, we will be pleased to help on it for you.

- Your member account number
- Your full name
- Your email address associated with member account

If you need any further assistance, please let us know.

Best Regards,

Carrie L
Specialist Social Media Care
Marriott International
[email protected]
Marriott Bonvoy Lurker II is online now