Originally Posted by stephem

We booked 5 pax in business class GRU-MIA-LAX, the overnight flight from GRU-MIA on Saturday Jan 4 (12:30am departure) and then left a full day in MIA before transiting on to LAX on Saturday evening. The fare is R so has some flexibility, no change fees and allows a free stopover in the US. Initially we wanted Saturday day and an overnight in MIA, but the flights the next morning (Sunday) would not show up on AMEX when we booked, only Saturday flights or Sunday evening flights.

Once booked, I called both AA and AMEX to try to shift the MIA-LAX flight to Sunday. AA said they would not touch the ticket and AMEX continued to not see the Sunday morning flights from MIA-LAX so we just let them sit awaiting a schedule change.

Now our Saturday evening MIA-LAX flight has been changed, to an 80 minute connection after landing from GRU (so not even enough time to shower) onward to LAX on Saturday morning. I haven't rung AA yet, but I am assuming the 12 hour schedule change should be enough for them to agree to touch the ticket now and honor their schedule change policy. But the big question, since the underlying fare allows a free stopover, we should be allowed to be moved to the next morning, but will AA do that or will they again point me back to AMEX (who hilariously still cannot see the Sunday morning MIA-LAX flights)?