FlyerTalk Forums - View Single Post - Hilton gift cards do not work at some Hiltons
Old Sep 10, 2024 | 11:18 am
  #56  
jamesl
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Originally Posted by Cat88L3
I was at Resorts World last week where I used 5 Hilton gift cards that were $50 each. Thank God I had someone who knew what the issue was. The cards apparently have only $43 dollars on them.

I was told that they (Hilton gift cards) deduct a $7 processing fee. The front desk clerk tried all increments starting at $50... $43 was the magic number.

I think this is fraud as I didn't see anywhere that they are deducting a $7 fee from the cards
You need to look up the balance yourself and not blindly trust the front desk associate. Click on "Check Balance" up top: https://www.buyhiltongiftcards.com/.

It sounds like the $7 is from a 15% hold, not because of a "processing fee" which has already been pointed out is against the card issuer's own T&C.
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