Originally Posted by
Duck1981
I think US airline websites are way better than what BA or LH can offer. Not even talking about their apps. The state of user friendliness and integration in their wider IT systems is abysmal here in Europe and it is regarded a success to get alternative flights offered during disruption (in the app, and not the app opening just a web page).
Given BA’s consistently shambolic IT… I regard it as being a success to book anything at all!