Originally Posted by eab6287

Have a stay booked in a Beachfront Suite for this coming December; curious if anyone has booked with Hilton and visited yet before it closed for the off season? Hoping to get an upgrade to the Hillside Suite since it has a private pool.

Another thing to note that I don't think anyone has previously mentioned - the Garden Suites (set back a bit from the beach vs the Beachfront Suites) apparently are getting newly-constructed private pools during this off season. If I had known this when booking I probably would have chosen one instead of the Beachfront Suite. Chose Beachfront because it seemed to be one category higher than Garden (cash rate was higher), and was still bookable with a Standard Reward. Had been hoping that a cash upgrade from Beachfront to Hillside would be reasonable but based on experience of others above it sounds like it may not be

Last thing - trying to extend stay by 1 day with a certificate; the room is available per se on the property's direct booking site, but not through Hilton, possibly bc of a 3-night minimum. Property has been trying to help but it's a lot to coordinate property doing something in their system to release inventory while on a 3-way call with Diamond Desk to have them then book it and so far hasn't worked out...