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Thread: Status not recognised for corporate travel agent booking
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Old Sep 5, 2024 | 5:09 am
  #10  
sudoer
5 Years on Site
 
Join Date: Oct 2019
Location: Sydney
Programs: QF P1, VA Plat, SQ*G, HH*D, ALL Plat
Posts: 113
Kept chasing, it got escalated from ALL Customer Care to another team, the ALL Guest Service Executive Department

Hotel responded to them a week later claiming the benefits were provided - obviously hard to dispute exactly what occurred in person over a month ago - but I was given 500 points anyway...
Wishing to thank you for your loyalty, I am pleased to offer you, on behalf of the Accor group, 500 Rewards points already credited to your ALL account.
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