Originally Posted by adrianlondon

Maybe because I was within my check-in window? Maybe because I worded my question differently?

I didn't go on about not being able to add my EuroBonus number properly (which I did the first time, and got nowhere) but said that my "Skyteam Elite Plus benefits don't show. Could you please check?" and that did the trick.

For anyone who cares this is a flight BSL-LCY via AMS. And I need to take liquids so needed a check-in bag (and "need" lounge access because, you know, it's better than hanging around the gate ).