FlyerTalk Forums - View Single Post - SAS and Other SkyTeam Airlines
Thread: SAS and Other SkyTeam Airlines
View Single Post
Old Sep 4, 2024 | 9:38 am
  #64  
the810
10 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Apr 2010
Location: VIE
Programs: AFKL Platinum, SAS EBG (STE+), TK Elite (*G), Hilton Diamond, IHG Diamond
Posts: 7,333
Originally Posted by florens
Absolute shambles KL CS response to my query why my EBG status is not recognised on the KLM website and MMB wants to charge me for seat selection:

"Since your concern is regarding the rewards and benefits of your Eurobonus, I kindly request you to contact Scandinavian Airlines for further assistance."

From my experience, the best reaction to this is to play dumb and say something along the lines of "you accidentally sent me a reply meant for someone else because I asked about something else". That usually makes them at least read the question or escalate it to someone else.
the810 is offline  
Reply