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Old Sep 4, 2024 | 5:09 am
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Originally Posted by wilsonaraujoneto
Hello all,

I searched the forum but did not find answers to those questions.

just turned Senator for the first time and have two questions:

- my member number changed from one beginning with 9920 to a completely different one begninnig with 2220. Suppose its to identify the new status? Should I update it manually in all existing reservations or it is not necessary?

- I still cannot reserve seats for free (thrones in C, simple seats in intercontinental Y) in the already existing reservations. Is it supposed to be updated automatically or for the existing reservations I have to call M&M?

thanks!
You do not need to change the number in existing bookings, the system recognises your changed status & yes 2220 denotes you as SEN.
If you are unable to reserve seats, you need to call the SEN line.
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