Originally Posted by
1k-all-the-way
while I feel like an experienced traveler, these tales always stress me out.
what should one do in this situation when you just hit an impass and nobody is willing to help?
This is exactly why I started this thread.
Again, I feel fortunate that my ticket was issued by UA and when LH refused to help all the way, I was able to track down some UA staff who completed the process.