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Old Sep 3, 2024 | 3:16 pm
  #173  
TravelBrighter
10 Years on Site
 
Join Date: Jan 2013
Programs: Atmos Gold
Posts: 148
Originally Posted by TalkingPoint
Had the same thing happen to me. I called res and they forwarded it on to support and told me it was in queue to be fixed and would happen by end of day. It was fixed by the time I checked the next morning. Maybe worth a phone call. For what it’s worth my res was a one way AS flight on AS so I couldn’t access the res at all to select seats or pre order food.
Mine also resolved after a day, I think, but with the strange caveat that I received 4 separate confirmation receipts from Alaska, all displaying different award booking fees, zero of which are correct. Looks like the ticket numbers also repeatedly changed. The amount charged to my credit card appears to be correct, but I will have to keep an eye on that.
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