I’m a regular AA hotels user - earlier this year had a Miami booking that was in a condo, but I wasn’t listed for a booking, couldn’t get into my room etc and AA hotels couldn’t help/cancel - had to rebook down the street on AA hotels - contested the charge, bunch of back and forth between AA Hotels and Citi Executive Platinum - ended up getting the refund - now trying to make a new booking and when I log in, I see no rooms available for a NYC booking (can see them if not logged in) - guessing I got kicked out? Has anybody run into this and if so, any recommendations? Thanks!!