FlyerTalk Forums - View Single Post - GHA Discovery - Program Questions and Discussion of Benefits and Promotions

Sep 2, 2024 | 12:49 pm

#649

JoeCrystal

Join Date: May 2024

Posts: 29

Quote:

Originally Posted by Desirees

We are staying at Hanoi Capella - and had booked through a TA. We are platinum - and in our booking on the app it says “booked through TA”. Does that mean we might not be eligible for an upgrade?

11 "Ineligible Rates" shall include, without limitation: (1) third party online retailer rates, such as Expedia.com, Booking.com, Hotels.com, Orbitz.com, Priceline, Travelocity.com, etc. (“OTAs”) (2) tours series rates and charter rates (3) room rates for airline staff and crew where rooms are pre-booked and paid for by the airline or directly; (4) travel-industry staff rates; (5) other discounted rates; (6) any complimentary, free, traded or bartered night stays, or any stays in connection with gift certificates or other awards or vouchers.

Sound like it, I am afraid. Mind you, it may be worth contacting the hotel to ask nicely.

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