FlyerTalk Forums - View Single Post - Help with a claim against British Airways
Old Sep 2, 2024 | 5:47 am
  #13  
KARFA
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Originally Posted by flarmip
Where did BA comply with Article 8 rights? Saying "rebook yourself, you're on your own" is not compliant with that. It is a breach of UK261, which resulted in damages that the OP mitigated by allowing BA to rebook them to LCA(?) so they only needed to pay for an OAL ticket for a short section of the journey.

Article 9 is not extinguished until the final destination is reached. Based on the evidence that has to be TLV.

You're right that BA can often be stubborn but I don't think the reason for the OP's claim rejection here is what you are suggesting. It looks more like the claim has been read as a compensation claim, and the expenses element simply hasn't been looked into properly. We do have a number of accounts (and I have some experiences myself) of claiming re-routing expenses from BA in such scenarios and in general, they do tend to pay reasonable expenses - even if you have accepted the aforementioned "waiver".
i think it is being suggested the OP choose to do a change of gateway to LCA, and therefore BA can wash their hands of any further transport to the booked destination. This would be very convenient for BA of course if true!

In fact it does simply seem like at some point the claim for expenses has been mistaken for a claim for compensation. As advised, the OP should go back and emphasise that, and if BA are still playing silly they should go to CEDR.
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