Originally Posted by xxxxx

So these airlines have 10 groups for flights with 130 people on?

The biggest problem BA has is just that there are too many groups which means some gate agents will consolidate as each group may only have a handful of people in it. Group 0 was introduced to address the symptom and not the cause.

Before Covid there were just 5 groups on all short and longhaul. Groups 1,2 and 3 are as today and group 4 was Economy standard and Group 5 was HBO fares.

I also believe that group numbers confuse people who don’t travel regularly, a far simpler option would be First/Gold/Emerald, Club World/Silver/Saphire, WTP/Bronze/Ruby and then economy.

The brands confuse things also. Someone will certainly know they’re not in First or Business class but will a non regular travel know if they’re in Club World or World Traveller Plus.