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Thread: FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level
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Old Sep 1, 2024 | 11:25 am
  #1239  
Ryansox
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Join Date: Feb 2020
Programs: Marriott Bonvoy Titanium United Silver
Posts: 181
Originally Posted by Jprod
Hello. Currently at the metropolitan at the 9 hotel in Cleveland for a wedding. Want offered breakfast as a titanium when I inquired. I sent them a copy of the terms that they they owe me $100. They never responded. Should I call the titanium elite line and complain ? What’s the best way to proceed? I’m trying to avoid the front desk because
1. They don’t seem competent
2. Don’t want to start any problems while here for a wedding.
You have to claim the compensation while still at the property. Also did you do mobile check in? That always defaults to points and you have to tell them you want a different welcome gift.
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