Originally Posted by
PlungeTEX
I don’t think it’s defensible or competitive (at least against the likes of BA or LH on those routes which would absolutely ensure their lounges are open till boarding time).
Originally Posted by
PlungeTEX
FWIW I come at this as someone who spends between 10K and 14K routinely on east coast to LHR roundtrips. Not someone complaining after upgrading a K class ticket.
If an extra 40 minutes of lounge time is that important to you, it seems your choice of carriers is clear.
Originally Posted by
lhrsfo
But UA no doubt justifies its decision by reference to Mileage Plus: US customers don’t have any incentive to use a competitor whereas its reputation abroad is already so low that more datapoints won’t move the needle.
UA competes primarily on network, schedule, and corporate contracts.