Originally Posted by
WineCountryUA
While flight times may adjust, lounge time do not as they service multiple regions. You are requested to be at gate at least 30 minutes prior to departure and most arrive earlier.
Originally Posted by
mahasamatman
It is contractual.
sorry but that’s a BS excuse. You can recognize and cover for all eventualities in any given contract. The fact it’s not is either cheapness, laziness, or ignorance on the part of UA. Imagine some combination thereof.
FWIW I come at this as someone who spends between 10K and 14K routinely on east coast to LHR roundtrips. Not someone complaining after upgrading a K class ticket.