FlyerTalk Forums - View Single Post - Transferring/Transit at Istanbul (IST) airport
Old Aug 31, 2024 | 7:11 am
  #1114  
yupenn
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Aug 2009
Location: NYC, SHA/PVG, PEK/PKX
Programs: DL PM, AS 100k, National EE, Hertz PC, Marriott Platinum, Hilton Gold
Posts: 97
Charged cancellation penalty for a delayed flight with 30min connection in IST

Two TK Elite on JFK-IST-Asia. The first leg was delayed due to late inbound IST-JFK. I asked the call center to cancel my flight and I used my Alaska miles to rebook in CX flight. TK call center charged me the cancellation fee and I am Q cabin. The connection time is 80mins when I cancel but changed to 30mins connection in IST when the flight took off from JFK. They tried to sell my free hotel and compensation in IST but I had to wait another 24 hours. so my decision was right but I got overcharged for my TK ticket. I tried feedback form and got No answers from TK.
yupenn is offline