Originally Posted by
londonba2014
Similarly had this at FCO the other week, very long queue for Club desks with no one using the Economy/Bag Drop ones - of course majority in Club queue not eligible. I had equally had my own DYKWIA moment, when I had reached the front of the Club queue after ten minutes of waiting - only for someone to try their luck at the head of the Bag Drop in being called forward.
Genuine question: if there was no one using the ET desk, why didn’t you move over to that line and get attended to straight away?