FlyerTalk Forums - View Single Post - DCC: Dynamic Currency Conversion (2017-2025)
Old Aug 29, 2024 | 10:19 pm
  #1202  
percysmith
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Originally Posted by returnoftheyeti
Sigh, I am not sure if you want to call this DCC or not, but I just booked a flight on Scoot. It was in USD and when I was charged I realised they they billed in SGD, and Converted to USD. So, I basically paid an extra $25.

Annoys me because generally I can keep an eye on these things and not let this happen, but this one slipped by me.
It looks like Multi Currency Conversion to me

I dummy ticketed a SYD-SIN one-way that would have cost A$379.42 in AUD and entered a HK card for it:

Citibank: <One-Time-Password> Always bank safely, never share the One-Time-Password, your user id and password. You have initiated an online transaction with your credit card ending with 1234 at Scoot Pte Ltd for HKD2152.46. Any doubt call +85228600333. One-Time-Password for this transaction: 123455

It didn’t seek an authorisation in AUD, which would have been what I was expecting.

I wouldn’t know whether it will post in AUD, SGD or HKD, I’m not completing the transaction.

Google translated the A$379.42 as HK$2,011.62, an exact, undisclosed 7.00% markup.

I’ve not expected any better from Scoot Scoot - cancelled my flight, will not give a refund :(
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