FlyerTalk Forums - View Single Post - China Southern help - MCT, Guangzhou, gotogate issues
Old Aug 29, 2024 | 1:14 am
  #19  
Dan1113
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Join Date: Dec 2009
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One further China Southern complication..it just doesn't end!

One of us has received a new passport and so I emailed them to update the password details. They asked for a photo of both passports - fine. Their response was that they noticed the middle name was missing from the ticket but said they can only do one free change, either the passport number/exp date or name. Problem is, I excluded the middle name when buying. 3 of us would need a change to add a middle name, incl one who would need a 'De' added to the surname box (like De Silva). I have never had any kind of issues before flying with just first name/surname but their reply has spooked me.

Should I just leave it as is or somehow try to get them to change it to add the middle names, since it is a Chinese airline and we are going through immigration in China now?
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