Yesterday, I contacted BA on X and was sent a request for my details. I stupidly sent them my phone number and email and they kept trying to contact me on WhatsApp, but I got frustrated with a call breaking up and so I cancelled and blocked the number. When I contacted the silver number this morning, they told me that customer relations don’t use WhatsApp, so this is a warning to everyone. I am clearly getting too old for social media and I hope that having blocked them, it is the end of the matter .