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Thread: Used Etihad miles to book Jet Blue - B6 says DOB not correct
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Old Aug 28, 2024 | 9:47 pm
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guv1976
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Originally Posted by Graciecatt
I transferred Amex miles to Etihad and booked a flight using Etihad miles on Jet Blue Mint from JFK - LAX. I have double and triple checked the reservation details on Etihad. My flight is all confirmed on Etihad's app and website, PNR for both of us and ticket numbers for both of us, but when I try to pull up the booking on Jet Blue, B6 says that the birthdate doesn't match. It does. It is entered correctly in Etihad for both of us.

What do I do to get my B6 PNR? Why is Jet Blue saying the DOB doesn't match? I'm getting a little worried - we are flying in October which is coming up quickly.
If your JetBlue PNR does not appear on your Etihad confirmation or e-ticket receipt, then you might have to contact Etihad to retrieve it.

I assume you know that some airlines use a MMDDYYYY format for DOB, while others use a DDMMYYYY format.
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