Hi there,

I have a RBC credit card, was expired couple of weeks ago, RBC mailed a new card weeks ago but I was not able to pick it up since I am not in Canada, as a result, I called RBC and asked to mail another new credit card to an address outside Canada (RBC calls: international address)
I just received the new card, but after logging into RBC online bank, the "active your new card" option is not there, and I see the new credit card has been activated.
Then I called RBC, they said it's because the credit card is shipped to international address, "if you ask RBC to mail credit card to an international address, the credit card is activated at the time it ships out".

Question:
1. Is this normal? (is it true RBC usually activate the credit card before international shipping?)
2. Why they do this (active credit card before international shipping)?
3. Is this safe? - imo it's not, if someone picked up my card, s/he can make it activated since all information are there, is it?

- if Question 1. is not true, there shall be risks, what do I need to do? e.g. lock the card and ask them to mail a new one?


Thanks in advance.