FlyerTalk Forums - View Single Post - Southwest Airlines is polling customers on scrapping free bags policy
Old Aug 26, 2024 | 7:26 pm
  #25  
diver858
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Originally Posted by DenverBrian
Big assumption there - that WN or any other carrier wants to build "loyalty" among infrequent travelers.
Anecdotal evidence suggests AS builds loyalty from infrequent travelers who earn a $100 companion pass, free checked bags, sign up for their credit card. Companion pass used to be free (1 annually) after paying annual fee, new applicants now also have a $3000 annual spend requirement.
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