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Thread: How long to receive an answer on a damaged bag claim?
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Old Aug 26, 2024 | 8:55 am
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corporate-wage-slave
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Originally Posted by godfreyb
Six weeks and they didn't pay because you have to claim 'within 7 days'. Know for next time, but that and other problems with travelling BA mean that I will be avoiding BA in the future.
That is an IATA convention which applies across the board. But BA isn't insisting on that at the moment, so was this some time ago? But yes the rules are 7 days for the first claim, 21 days for full loss.
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