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Old Aug 25, 2024 | 6:04 pm
  #5021  
bj2757
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Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 855
Originally Posted by Happy
Never have this happen before that every single survey for a total of over 10 or more I tried this Sunday, I was not qualified BEFORE any qualifying question! Then one $1 6 min survey that it did open without the non qualified message, turned into a 15 to 20 min survey in its opening statement… $1 for this length?! They can dream on.

On Friday there were multiple technical issues, 3 of them were so outrageous I submitted tickets. Today they did post the credits owed. But the frequency of such happening iis getting absurd.
It's been nuts for a few weeks. I submitted 7 tickets in the last week for various reasons. I should note that every time I asked for the reward amount for the survey they gave it to me. But what I'm seeing is more and more $1 or $1.50 surveys that go round and round and after you tell them your age and sex 5 times and have spent 10 minutes jumping through silly hoops (slide 53 into the box) and having been re-directed a dozen times it says ok we have a survey for you - it should only take 20-25 minutes! I took 9 surveys on Saturday - wasn't able to do any of them. They all said I would get 20 cents if I didn't qual (up to 5 a day) and I didn't get 20 cents for any of them that day. I contacted eRewards and they came back and said it was a 24 hour clock - not days - and since I had received 5 the day before at 10pm - I wasn't elig to get any more until 10pm the next day... I complain everytime and they just ignore it. I received several surveys from eRewards to rate eRewards after customer service does something. I always rate the rep as being great - but then add their system sucks! Then they sent me a request to rate the on TrustPilot. Really??? You wouldn't like that if I did. I just ignored it and after sending 3 requests I guess they figured it out. At 79 and being a retired white male my survey opportunities are already limited and it is upsetting to get disqualified 4 out of 5 times because I'm a 79 year old white male that they already know from the 10 pages of profile info they have.... I guess when you're the only game in town....
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