Originally Posted by
glenny84
We just started a ex-HND DONE4 fare yesterday. Thanks for all of the information in this thread! 16 segments - but lesson learned - I should've been monitoring our flights for any schedule changes/tickets being reIssued.
Long story short - one of our domestic US flights (AUS->MCO) next year was cancelled, and AA rerouted us AUS->DFW->MCO. We weren't notified of this change, and our tickets still showed as ticketed. We tried to check-in multiple times at the JL desk, the night before our flight to BKK, and they told us that we did not have a e-ticket (we previously had ticket numbers), and to contact American. After waiting for the AA RTW desk to open, it took 3 different agents to finally solve our problem. The reroute, took us up to 17 segments (which is invalid). Someone at AA apparently reissued our tickets as paper tickets the day before our flights were to start. After 3 hours and multiple calls, AA was finally able to reissue our tickets as e-tickets, and we were finally able to check-in. Just a learning lesson for us!
Yes, change of flights is an issue. We have our first RTW starting January and only in the past month we have had four flight changes, none significant thankfully… Most of the flight monitoring tools I use such as TripIt and TripCase will only alert you around 3 days before departure. Am in the process of learning Expert Flyer and hoping there is a tool there.