Location: JFK
Status - Express
Reserved - RFAR (GMC Acadia or similar)
Received - ? (Mazda CX90)
Tried to get an upgrade since the mazda wasn't really what we were looking for and there was no similar car in class. She mentioned a lot of cars (Tahoe, Suburban, Expedition), but all somehow fell apart without any reasoning. I don't know if these were really on the lot, booking them in avance was not possible though - maybe holding them back for good customers? We were disappointed, since we always had a choice and multiple options at MIA.
All In all a pretty disappointing experience, although the car is fine (its just veerry low spec). Don't know which category it is, would say between SFAR and RFAR sizewise.