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Aug 24, 2024 | 4:26 am

#3242

Tottoru

Join Date: Mar 2018

Location: VIE

Programs: Miles and More, Flying Blue, AA Advantage

Posts: 31

Quote:

Originally Posted by Tottoru

There may be no point in following up more than two years later, but please rest assured that Customer Relations has thoroughly ignored my message(s). And so, I paid a high price for an incorrect luggage allowance based on the information I received from LH staff, and LH got away with it. Things happen in life.

Thanks LH lurkers! This time I received a reply and I rest my case.

I learned something that may be of general interest: the allowance for extra luggage purchased when flying in business class is only 23 kilos, instead of 32 kilos.

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