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Old Aug 22, 2024 | 5:01 pm
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hahnebuechen
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Join Date: Nov 2015
Posts: 9
Have I been doing this wrong all along?

Been stationed out of AMS and flying and collecting points on *A ever, using OZ. I was under the impression that with my collected OZ points I could
- get upgrade vouchers for any *A flight (given availability)
- get flight awards for any *A flight (given availability).

Now, for the first time, I wanted to use my OZ points to upgrade an LH flight from Eco -> Business (no codeshare with Asiana). However, I'm encountering problems on Asiana's website (Is anyone else having issues booking Star Alliance Awards via OZ?). I now wonder: Is this a one-off, or have my above assumptions not been correct?
Have I been doing this wrong all along? (lol) Before I call their hotline, I wanted to make sure I'm not gonna embarrass myself.

Thanks
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