Been stationed out of AMS and flying and collecting points on *A ever, using OZ. I was under the impression that with my collected OZ points I could
- get upgrade vouchers for any *A flight (given availability)
- get flight awards for any *A flight (given availability).
Now, for the first time, I wanted to use my OZ points to upgrade an LH flight from Eco -> Business (no codeshare with Asiana). However, I'm encountering problems on Asiana's website (
Is anyone else having issues booking Star Alliance Awards via OZ?). I now wonder: Is this a one-off, or have my above assumptions not been correct?
Have I been doing this wrong all along? (lol) Before I call their hotline, I wanted to make sure I'm not gonna embarrass myself.
Thanks