FlyerTalk Forums - View Single Post - ORD Polaris Lounge renovation discussion --what, when (29 Apr 25?), alternatives, ...
Old Aug 22, 2024 | 7:29 am
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Global321
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Originally Posted by zrs70
Wisdom needed: I am ticketed LHR-ORD-LAX for next January. (My ticket originates in LHR with a return next June). I am upgraded to Polaris with Plus Points.

Would the ORD Polaris closure be a valid reason to change to another connection city without a change fee. (Keep in mind that many change fees still exist for flights not originating in the US, including my ticket).

Would love insights before I call UA.
Originally Posted by zrs70
Well, I called two days ago and was met with a "no." I escalated, and the agent's supervisor said "no" as well.

I called again today, and the agent changed it without a problem. And yes, the upgrade space was already available.
Great to hear. I think you reconfirmed the best advice... When it comes to items with ambiguity, if you don't get the answer you want HUCA.
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