Originally Posted by
zrs70
Wisdom needed: I am ticketed LHR-ORD-LAX for next January. (My ticket originates in LHR with a return next June). I am upgraded to Polaris with Plus Points.
Would the ORD Polaris closure be a valid reason to change to another connection city without a change fee. (Keep in mind that many change fees still exist for flights not originating in the US, including my ticket).
Would love insights before I call UA.
Originally Posted by
zrs70
Well, I called two days ago and was met with a "no." I escalated, and the agent's supervisor said "no" as well.
I called again today, and the agent changed it without a problem. And yes, the upgrade space was already available.
Great to hear. I think you reconfirmed the best advice... When it comes to items with ambiguity, if you don't get the answer you want HUCA.