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Thread: Milestone Discussion: Confirmable Suite Upgrades
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Old Aug 22, 2024 | 12:41 am
  #612  
HadesNL
20 Nights
40 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jan 2011
Location: AMS+IAH
Programs: LH: Lifetime SEN *G|| IHG: Dia+RA InnerC
Posts: 5,550
Which hotel had the audacity to do this ?

Screenshot all your :
- orginal booking
- upgraded booking
- date of use CSU
- correspondence
- names & rank of staff
- what kind of nonsense reason they try to fob you off
= send it to IHG with the message to rectify & enforce the CSU
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