FlyerTalk Forums - View Single Post - Brussels Airlines "The Loft" at BRU - Schengen A-Pier lounge [closed for Rehab]
Old Aug 21, 2024 | 11:54 am
  #270  
estrela
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Join Date: Sep 2020
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Originally Posted by Kremmen
What a pretty lounge. And what a shame it's run by idiots.

I arrived a few hours early for my flight, so it's time to try out the food and drinks and connect to the net. The first thing I did was try to connect to the WiFi. It dropped out before I could even type in the excessively long username and password. After that, it just kept refusing to supply an IP address. My phone got bored of the constant drop-outs and automatically connected to the airport WiFi, which works fine. (The lounge one worked about an hour later when I tried again.) Then I thought I'd go and get some orange juice at the bar. It's listed on the menu, but there's none there. OK, how about some gin? None to be seen. I enquired and was told it's run out. Seriously? We are literally looking down over bars and duty-free shops and they can't find any gin. These guys really couldn't organise a piss-up in a brewery.

Someone was able to find some orange juice out the back and I set up my laptop at a table near the bar. Power outlet doesn't work. Tried another spot. Power outlet doesn't work. Of the power outlets at tables facing away from the bar, how many work? Zero!
The Loft was great 10 years ago, now it is run down by Lufthansa.

I share the wifi issues. Most annoying thing is that the chocolate bar is always closed. This is Belgium and on 10+ occaisions I have never gotten any decent chocolate in that lounge.

Food quality is also pretty bad, no mineral water, cheap cantine style wine glasses.

It wont get better as SN is run by a German who does not even live in Belgium...
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