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Old Aug 20, 2024 | 10:58 pm
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Solihull
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Join Date: Jan 2023
Location: Margate
Posts: 32
UK Compo question for delayed flight?

Complex question about possible UK Compo for a delayed flight. Any help or advice appreciated please.

I booked a flight from LHR to BKK with Malaysia for 14.08.2024 leaving 11am for KUL. This flight was badly delayed and estimated to depart at 6pm.
I visited the MA counter when it opened for the night flight the night before (13.08.2024). The lady gave me the option to fly the same night instead so I took it and arrived early.
The lady at the check-in counter said I could claim compo for the delay even if I was early.....It did cause extra costs and I lost my hotel room in London for that night and an extra night and taxi at BKK etc.
Advice please.
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