Flew last weekend BKK to DOH in F on the ex-Cathay 777. I fly quite often QR in C and I always think it’s a great product (service, food and seat). However I was shocked about my recent F flight.
It started about with a big chaos at the check-in for F & QR Platinum / Emerald members. I strongly assume people which weren’t supposed in this lane just didn’t care and staff didn’t managed it at all. It continued during a chaotic boarding and let half of the plane board through first class.
Inflight service (for my seat section) mainly provided by the Cabine Director which was very poor executed and slow.
Food (despite Caviar) no difference to Business. Champnager was Charles Heidsieck / Bollinger Rose.
Once arrival in Doha on remote location Business deplaned first until staff realized First class should have their own bus.
I did upgrade my flight with QCredits, so I can look over it. However no chances in this world I would pay something for such a flight / service. It was very very poor, especially by very poor service in First class.