Phantom Availability for Partner Awards
so Alaska now is showing more flights ( in this case its AA mileage flight) but..... as Springsteen said, "you can look but you better not touch"
they show flights BUT they are not available, you go through the entire booking process, only to find out at the end, those seats are not available.
I spoke with an agent yesterday, they agreed, thought it was a glitch. Today via chat, I was told that's the way it is now (TS).
This is a major downgrade and a complete waste of time. They are selling flights they do not have and you do not find out until the end that you need to look elsewhere. Gold's can have agent search w/o fee so its now better to call in many instances.