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Thread: (Master Thread) Earning and spending VS FC points on SkyTeam Partner Airlines.
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Old Aug 19, 2024 | 4:03 am
  #78  
Fitruss
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Join Date: May 2013
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Originally Posted by Fitruss
Just called and tried to book an Aeromexico flight, CSR was lovely but not really helpful. She took the dates and said she couldn't see anything for those dates. I then asked about single seats, one way, in any class on those dates - instant "no, sorry my love, maybe try again in a few days time". What about any seats on Aeromexico anywhere on any date? - "no, sorry my love". Is this part of the KLM / AF IT issue? - "No it's not, but maybe try again in a few days".

These flights are showing as having reward seat availability on AF/KLM website.

I don't know if I'm unlucky, but this is the same useless response I've had now three times over the past two years when trying to book partner airlines with points via the call centre.
Just tried again and once again nothing. KLM/AF website is showing even more availability now, hundreds of seats on AeroMexico just on the route I'm looking at but Virgin CSR couldn't find a single seat. She was adamant that it was an availability issue rather than an IT issue although admitted that she hasn't booked an AeroMexico reward seat for months.
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