Originally Posted by
deadly_scorpion
Booked MSP-YYZ on Air Canada using United miles.
Fare basis: YSM/S175H, Fare class ‘X’
One AC agent told me that in their system, the flight is showing as booked with Latitude fare and checked bag should be free.
However a couple of other agents told me that it may be showing as Latitude on their sode but as it is an award ticket and was booked with United, I will have to pay for the checked bag.
Need advice if anybody ran into this situation before. I do not currently have elite status or credit card with either UA or AC. United agent is also not sure and is suggesting that I will have to pay for the bags.
Is there any way to check what fare class my ticket is booked with..
The fare basis starting with "Y" has (and apparently still has, apparently) tricked some systems into thinking it's Latitude.
You should operate under the assumption that it will be treated as Standard.
They have definitely fixed most of those "issues" (i.e. it was definitely never their intention).