(Secure Message) Hello Chase,

Re: Chase World of Hyatt Business Credit Card account ending in 1234

On 7/8/24 I applied and was instantly approved for a Chase World of Hyatt Business Credit Card. The introductory offer was - Earn 60,000 Bonus Points Earn 60,000 Bonus Points after you spend $5,000 on purchases within the first 3 months of account opening. Today, just 5-6 weeks later, for the exact same card the introductory offer is - Earn Up to 75,000 Bonus Points Earn 60,000 Bonus Points after you spend $5,000 on purchases within the first 3 months of account opening. Earn an additional 15,000 Bonus Points after you spend $12,000 within the first 6 months of account opening. Offer ends 9/26/24.”

Chase has traditionally matched better introductory offers to accounts less than 90 days old. Please update my account to include this new better offer.

Thank you.
Dr Jabadski

(Secure Message Reply) Sent Aug 17, 2024 0:00 PM, From Chase Card Services, Subject Re: Account inquiry

Hello Dr Jabadski (first and last name),

I am glad to assist you with your inquiry about matching the sign up bonus on your World of Hyatt credit card.

I regret to inform you that your account is not eligible for the new offer you requested. The original offer you applied for will remain on your account.

Also please know that :
• Customers can't choose between the offers
• May see a different offer each time the site is viewed
• Changing offers after the application is submitted is not available
• Customers receive the disclosed offer at time of application

Dr Jabadski (first name), we know this is not the answer you hoped for and we're sorry for any inconvenience this may cause you.

We appreciate you being a Chase customer.

Thank you,
ABCDEF
Chase Email Servicing
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