Originally Posted by
Portolan
To get the insurance reimbursement, I have to let it expire and document that I didn't use the credit. So, after it expires will it still show up in my wallet or elsewhere saying that it expired with unused value? That's what the insurance needs.
Get a statement from your doctor that travel is not possible ./ advisable within the ticket duration, and then UA will refund it and you won’t have to try to make an insurance claim. This is entirely within th UA refund policy for unforeseen events.
And best wishes on a speedy recovery.