FlyerTalk Forums - View Single Post - Status Matching Offers & Opportunities [Merged Discussion Thread]
Old Aug 17, 2024 | 10:59 am
  #434  
nacho
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Originally Posted by kauppias
my wifes match was never replied to nor processed. Emails to gold line and ebtier went ignored. The match was sent in June27th with all documents and future trip booked, very poor service and not sure what the problem was/is

I sent a email now to inquire and they just responded by saying fill out a form were too busy... not impressed
You need to write back and said you filled the form already. It took me 6 emails before they were willing to look at the documents.
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